At Laptop-fans.co.uk, returns are easy! We strive to offer the best shopping experience, including fast and hassle-free returns. Please contact Customer Service to process your return.

Any product purchased from us can be returned for a full refund or exchange within 15 days from the date of receipt. Please read the below steps explaining how to exercise this.

If you wish to get a replacement of the same product because of a defective product after 15 days from the date of receipt, please email us with your order number and description of the defect for a replacement. All products we sell come with our own 6 month replacement warranty from the receipt date. We can send the same product or an equivalent product of similar value that you specify.

What is RMA number?

The RMA number gives us something to reference your return by and lets us know when to process your refund or what item to send back to you. The RMA number is valid for 15 days - please send the item back to us in a timely manner to be eligible for a refund or exchange.